How the automatic error repair in Fotillo software works.
The software regularly checks communication with all peripheral devices. If, for some reason (e.g. USB port failure), communication fails, then the software will restart the computer to restore communication.
If there is a paper jam in the printer or if the paper in the printer runs out – then the software is blocked. A message appears asking you to call for service or maintenance. This function only applies to printers with bi-directional communication.
If the coin or banknote reader is blocked, the software blocks itself so that no further users can pay. This allows a quick response and does not expose customers to loss of funds or the company to the complications arising from this.
